Reference

barongbet Privacy Policy for Your Account

barongbet Privacy Policy explains what we collect when you open an account, use the mobile lobby, or check DANA, OVO, GoPay and QRIS status.

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CONTACT ROUTE

Ask Us About Your Stored Data

A direct support route helps you resolve Privacy Policy questions without guessing which team to contact. Sign in first when you can, then include the phone number linked to your account and the relevant issue, such as a QRIS receipt, a cookie choice or a device session. If you cannot sign in, tell us that clearly; we will use the available account details to locate the request while limiting what we disclose.

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Account access

Use the account support route for a copy request, correction request or question about the phone verification recorded before access. Do not send your wallet password or full payment credentials.

Wallet records

For DANA, OVO, GoPay or QRIS status questions, attach the payment reference and date rather than private wallet login details. We use those details to find the related record.

Device privacy

Tell us whether you used a mobile browser or desktop browser and which page showed the issue. This helps us separate cookie settings from account data questions.

DATA PRACTICE

Explore How We Handle Privacy Choices

We turn the Privacy Policy into account actions you can understand before opening the lobby.

Collection

We collect details you provide during account opening, including your phone number, plus technical signals from the browser or device used to reach the lobby and account pages.

Phone verification

Before account access, we record the verification result and related event details. This helps us distinguish your account request from an unverified attempt without asking for a wallet password.

Cookies

Cookies can keep a session available and help us understand technical errors. You can adjust cookie permissions through your browser settings, although some account functions may then need another sign-in.

Payment references

A DANA, OVO, GoPay or QRIS reference may be connected to an account status record. We use the reference for matching and support checks, not to request private wallet credentials.

Retention

We keep account, security and support records only for the period set out in this Privacy Policy or required for a valid operational reason. The policy explains the relevant retention purpose.

Changes and contact

You can ask us to correct account details, explain a record or clarify a data request through support. Include your linked phone number and request type so we can check identity.

Browse Privacy Policy Questions

These Privacy Policy answers address the searches we hear most often before an Indonesian account is opened. They cover account records, cookies, wallet references, device access and requests to change stored details. If your question is not listed, use the account support route and mention whether you reached us from Yogyakarta, Jakarta or another Indonesian location only when that detail helps explain the request.

The barongbet Privacy Policy covers account details, phone verification, browser cookies, device signals, support messages, payment references and the purposes, sharing rules and retention periods connected with those records.

We use your phone number to create and identify the account, complete the phone verification step before access, and locate a support request. We do not ask for your DANA or other wallet password.

Yes. The Privacy Policy explains how a DANA, OVO, GoPay or QRIS reference and status may be linked to your account request for matching and support, without storing private wallet login details.

Use the account support route and state which detail is incorrect, such as a phone number or profile field. Include the linked phone number so we can verify the request before making a change.

Cookies can maintain a browser session and help identify technical errors when you open the lobby on mobile. You can change browser permissions, but another sign-in may be needed afterward.

Retention depends on the record and purpose described in this Privacy Policy. Account, security, payment-reference and support records may have different periods, with access handled where local law permits.

Yes. Send a data request through support with your linked phone number and the records you want clarified. We may need to verify account ownership before sharing or changing personal details.

Related Pages

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